I did find that even having 3/4" of MDF (the wood amalgam that is used to make Ikea desks) between the keyboard and the transmitter was enough to interfere with reliable operation.Īlso, it may be that having a powered USB hub rather than a hub that just uses power drawn from the USB port it's plugged into might actually help its reception.
(I don't know where the physical transmitter is located inside the keyboard, but having less "stuff' in the way solve all of these problems. I ended up using the USB hub built into my monitor and plugging the dongle into one of the ports on the side of the monitor so that it was "out in the open" and was farther away from devices that might be affecting its ability to receive the signal from the keyboard. I found that when I had the USB dongle attached the back of my mac mini and the keyboard was on an ergonomic tray under my desk and outside of the "line of sight" from the computer (which shouldn't matter), I couldn't get a reliable connection at all.
Yes, this seems to be a common problem that affects the the quality of the RF signal and therefore the performance of the keyboard. (I bought the mouse-less model, as I like my Magic Mouse and don't want a replacement.) Why MS didn't decide to use Bluetooth is beyond me.Īnyway - does anybody have experience with this keyboard? Did you have receiver problems? The USB receiver operates at 2.4 GHz - can that be the source of the problem? (I used to have Magic Mouse problems until I switched my wi-fi to 5 GHz, problems disappeared) Is there some setting somewhere that can help? I really like the keyboard, but the intermittent connection problems are baaaad. I've read that some people suggest a USB extension cable so that the receiver can be as close as possible to the keyboard, but that kinda defeats the whole point of having a wireless keyboard. I installed the IntelliType driver but it doesn't seem to make any difference. I've tried all USB slots I have by now, and with all of them it works for a while, and then it suddenly starts missing keystrokes. I love the keyboard and how it feels, it's a great update for my MS Natural Ergonomic 4000, but.
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